​RETURNS & REFUNDS POLICY
​

At Naked Figleaf Press | Figmentum Books, every title is produced with care. We want you to be delighted with your purchase. If your book arrives damaged, defective, or is not the title you ordered, please contact us within 14 days of receiving your order so we can put things right.

We’ll gladly offer a replacement or full refund once the item has been returned to us in its original condition.
Please note that we cannot accept returns for books that have been read, handled extensively, or are no longer in resaleable condition, unless they were damaged in transit.

To arrange a return or report an issue, please email us at [insert your contact email] with your order details and, if possible, a photograph of the issue.
Refunds will be issued to the original payment method once your return has been received and processed.

Digital downloads, online publications, or giveaway folios are non-refundable, but please let us know if you experience any technical issues accessing your files.

​

​We appreciate your support for independent publishing and thank you for helping us continue to bring new voices into print.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.